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Ecard Trojan Removal Instructions
Please print a copy of these instructions for reference as you will
be required to reboot your computer several times during this process.
Step 1
Please download
DrWeb-CureIt & save it to your
desktop. DO NOT perform a scan yet.
Reboot your computer in " SAFE
MODE" using the F8 method. To do this, restart your
computer and after hearing your computer beep once during startup
(but before the Windows icon appears) press the F8 key repeatedly. A
menu will appear with several options. Use the arrow keys to
navigate and select the option to run Windows in "Safe Mode".
Scan with DrWeb-CureIt as follows:
- Double-click on drweb-cureit.exe to start the program. An
"Express Scan of your PC" notice will appear.
- Under "Start the Express Scan Now", Click "OK" to
start. This is a short scan that will scan the files currently
running in memory and when something is found, click the Yes
button when it asks you if you want to cure it.
- Once the short scan has finished, Click Options >
Change settings
- Uncheck "Heuristic analysis"
- Click OK to close the box
- Back at the main window, click Local Drive C: (a red dot will
show which drives have been chosen)
- Then click the "Start/Stop Scanning" button (a big
green arrow on the right) and the scan will start.
- When done, a message will be displayed at the bottom advising if
any viruses were found.
- Click "Yes to all" if it asks if you want to cure/move
the file.
- When the scan has finished, look if you can see the icon next to
the files found. If so, click it, then click the next icon right
below and select "Move incurable".
(This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine
folder if it can't be cured)
- Next, in the Dr.Web CureIt menu on top, click file and choose
save report list.
- Save the DrWeb.csv report to your desktop.
- Exit Dr.Web Cureit when done.
- Important! Reboot your
computer because it could be possible that files in use will be
moved/deleted during reboot.
Step 2
Download
SDFix and
save it to your desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(this is the drive that contains the Windows Directory, typically C:\SDFix).
DO NOT use it just yet.
Reboot your computer in
SAFE MODE" using the F8 method. To do this, restart your
computer and after hearing your computer beep once during startup [but
before the Windows icon appears] press the F8 key repeatedly. A menu
will appear with several options. Use the arrow keys to navigate and
select the option to run Windows in "Safe Mode".
Open the SDFix folder and double click RunThis.bat to start the
script.
- Type Y to begin the cleanup process.
- It will remove any Trojan Services or Registry Entries found
then prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- When the PC restarts, the Fixtool will run again and complete
the removal process then display Finished, press any key to
end the script and load your desktop icons.
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